Administration Officer

Join Our Team as an Administration Assistant!

Zoom Recruitment is hiring for a leading global provider in the frozen foods industry. We are seeking a dedicated Administration Assistant to join our dynamic team.

Position Details:

  • Rate: Starting from $32.00 per hour
  • Shifts Available:

    o 6:00 AM to 2:00 PM

    o 2:00 PM to 10:00 PM


  • Minimum of 2 years of experience in a similar role, preferably within the logistics/transport industry.
  • Accurate and timely data entry skills.
  • Experience and understanding of transport operations and clerical support delivery.
  • Strong attention to detail.

    Preferred Skills:

  • Strong verbal and written communication skills.
  • Strong customer service, problem-solving, and influencing skills.
  • Strong time management and organizational skills.
  • Proficiency in Microsoft Office, WMS, and TMS.



  • Execute all administration tasks.
  • Develop yourself to meet both career and organizational goals.
  • Consistently hit or exceed goals and objectives.
  • Meet the expectations and requirements of internal and external customers.
  • Address difficult issues promptly.
  • Check and reconcile outbound paperwork, report discrepancies.
  • Complete KPI data entry, cross docks, and Excel reporting for internal and external customers.
  • Maintain accurate record-keeping systems.
  • Ensure all filing and records are kept for auditing purposes.
  • Pre-key non-EDI inbound loads and process non-EDI customer orders for warehouse picking.
  • Update and manage the transport log accurately and promptly.

    Customer Service:

  • Serve as a single point of contact for customer service for all internal and external stakeholders.
  • Manage and develop strong relationships with key internal and external customers.
  • Address customer inquiries immediately, professionally, and courteously.
  • Work with the Administration Team, Operations Team, and other business units to maximize customer satisfaction.

    Policies & Processes:

  • Comply with company rosters and scheduled breaks.
  • Enter a high volume of orders received via email accurately.
  • Ensure customer master data information is accurately captured.
  • Adhere to all site policies, procedures, and standards.


  • Assist with training and coaching new and existing team members.
  • Provide support for other team members.
  • Multi-skill to assist others during times of pressure or absence.
  • Actively participate in team meetings and contribute to a positive team culture.


  • Maintain an adequate level of written skills for emails, memos, and letters.
  • Communicate professionally with internal and external customers.


  • Adhere to and understand OHS Policies & Procedures.

    Why Join Us?

  • Be part of a leading global provider in the frozen foods industry.
  • Opportunity to develop and grow within the company.
  • Work in a supportive and collaborative team environment.

    If you meet the qualifications and are ready to take on this exciting role, apply now to join Zoom Recruitment and contribute to our success!

Reference Number:



Admin and Secretarial

10th Jul, 2024



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