Customer Service Officer

Customer Service Officer – Launceston Tasmania

Monday- Wednesday-Friday with potential 5 days (Rate $34 plus!!!

  • Act as the main point of contact, handling orders, payments, inquiries, account establishment, sales, and installations for customers and agents.
  • Assist in managing debtors.
  • Process deliveries, check and follow up on manifests.
  • Handle filing, invoicing, delivery receipts, and accounts payable.
  • Support other branch functions as needed.
  • Participate in directed training sessions.

  • Adhere to company values and policies, emphasizing safety, integrity, community, inclusion, and accountability.
  • Key Skills:

    • Strong customer focus.
    • Accurate administrative skills.
    • Proficient in relevant computer and keyboard skills.
    • Effective internal and external communication, both written and verbal.


    • Demonstrated clerical and administrative experience.
    • Previous customer service experience preferred but not necessary; essential to possess understanding, tolerance, and common sense.
    • Highly developed verbal, telephone, and written communication skills with a strong customer service focus.
    • Initiative, organizational skills, and flexibility for teamwork and independent work.
    • Ability to prioritize and meet deadlines effectively.
    • Knowledge of local area geography is advantageous but not required.
    • Experience in identifying and effectively handling difficult situations and conflicts.
    • Proficient in relevant computer and keyboard skills, including database entry.
    • Ability to multitask and share team responsibilities.

    Must be able to pass Police check & Client Medical

    If you are a team, player, pride yourself on customer service, can work as part of a team please apply

    As part of our screening process, you will be asked a few questions from our chat bot Nate

    Reference Number:



    Call Centre and Customer Service

    28th Nov, 2023


    AU$34 - AU$35 per hour

    Notify me when jobs like this come up.