Customer Service Officer

Zoom Recruitment & Training have a fantastic opportunity for a Customer Service Officer available for an immediate start for one of our transport clients based in Hazelmere.

• Hazelmere Location
• Monday to Friday Hours with possible overtime
• 7am – 4pm shifts

To be considered for the following you need to have demonstrated the following:-

• Provide customer service to both internal and external customers
• Maintain positive relationships with managers, colleagues and external contacts to work effectively and facilitate achievement of departmental objectives and targets
• Ensure all work is undertaken in a safe efficient manner, in accordance with all statutory requirements and policies and procedures
• Assist in developing cross sector trading opportunities

Successful applicants will have:

• At least 2 years experience in transport industry is preferred
• Knowledge and experience in using SAP software is essential
• Exceptional Customer Service Skills
• Efficient telephone technique
• Good interpersonal skills and High level of presentation
• Intermediate Microsoft Word and Excel knowledge and experience
• Attention to Detail
• Flexibility to take on ad-hoc tasks
• Ability to communicate with a variety of people at different levels both internally and externally
• Time management skills / able to prioritise workload

If you are interested in this position and have a successful employment track record, then please apply online.

Please note: All applicants will need to pass a Drug and Alcohol screen, and obtain a Police Clearance

As part of our application process you will be invited to chat with our online chat bot Nate to answer some questions for these roles.