Operations Manager / Career Progression

About the Company
Our client provides end to end logistics solutions to a wide range of customer across the globe. 100% Australian owned, with offices nationally and abroad, their success comes from a constant push for innovation, expertise in personnel, and the latest tracking software and technology with view for further expansion.
They provide excellence in Freight Forwarding services including Brokerage and 3PL and Warehouse solutions
About the role
Reporting to the Australian Director, based in Brisbane – Headquarters, this position is an integral part of the overall business.

  • Lead Air & Sea Cargo operational team
  • Manage customer expectations and service level agreements and KPI’s
  • Be accountable for financial performance and generate forecasts and monthly reports
  • Establish and maintain business standards for accuracy, productivity and reliability
  • Manage staff performances, reward and training
  • Develop and monitor workflow allocation and process and procedures
  • Stay informed with relevant Customs laws and manage compliance and regulations
  • Manage the daily functions of the business
  • Prepare annual performance review and re-evaluate processes
  • Ensure regulatory, compliance and legal rules are followed
  • Manage budget to align with goals of business


  • 5+ years of experience in a similar role
  • Extensive Forwarding operations experience
  • Leadership experience preferred but not essential. Those with a genuine desire to lead a team encouraged to apply
  • Extensive knowledge regarding market trends and the challenges facing the sector
  • Proficiency with Cargowise 1
  • Strong organizational and communication skills
  • Ability to work effectively as part of a team and work constructively with other Departments
  • Experience in Interbranch operations
  • Strong commercial acumen
  • Strong ability to multitask
  • Comfort working with multiple groups within business

What’s in it for you
This is an exciting time to join this forward – thinking Freight Forwarder. With expansion and career opportunities on the horizon, you will be recognised and rewarded for hard work. Salary based on level of experience.
Apply by submitting a copy of your current resume in word format for consideration. Conversations in confidence.

Reference Number:



Freight Forwarding / Shipping,Transport / Logistics / Drivers

25th Oct, 2022



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