As we bid farewell to 2023, the evolution of HR, admin, and secretarial roles continues at a rapid pace. Here’s an expert’s take on the key trends that have shaped these industries this year.
HR Roles:
New HR jobs are on the horizon, with 21 roles expected to emerge over the next decade. These roles are centred around five key themes: resilience at both individual and organizational levels, trust and safety within organizations, creativity and innovation, data literacy, and partnerships between humans and machines. Interestingly, a recent survey revealed that 72% of HR leaders feel that their role has gained value and understanding due to the pandemic.
Admin Roles:
Changes affecting support staff have been explored in a project called ‘The Office of the Future’, by Robert Half and the International Association of Administrative Professionals® (IAAP®). Furthermore, a study on the Research Administration Workforce has shed light on the increasingly diverse professional roles in research administration. It’s clear that technology is playing a pivotal role in shaping the future of administration jobs.
Secretarial Roles:
The role of the company secretary has seen a significant increase in responsibilities and breadth, primarily due to regulatory changes and associated compliance requirements. Technological advancements and increased computerisation have led to a transformation in secretarial work. A recent paper has discussed the relevance of secretarial staff in the context of ICT utilization.
In conclusion, the future of HR, admin, and secretarial roles is vibrant and full of potential. As we progress, professionals in these fields will need to adapt to technological advancements, regulatory changes, and evolving business needs.
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