Customer Service Officer | Inbound Contact Centre

Our client is a leading marketer of LPG gas and is currently seeking enthusiastic and customer-focused individuals to join the Contact Centre team in Mulgrave.

About the Role:
This is a casual ongoing role, available 5 days a week, work from office. The position involves a mix of administrative, customer service – Primarily Inbound calling, and data-related tasks.

• What you’ll do:
• Handle high volumes of inbound calls and assist customers with enquiries.
• Provide professional and friendly service.
• Accurately update and maintain customer records.

What we’re looking for:

• Strong communication and problem-solving skills.
• Previous customer service or call centre experience preferred.
• Ability to work in a fast-paced team environment.

Work Hours/ Attire:

Current shifts operating Monday – Friday 08:30 – 4:30pm.

Casual Business Attire.

For the applicant to be successful, he/she must be able to pass a Drug & Alcohol test as well as a clear Police check.

If you’re passionate about helping people and enjoy working in a supportive team, apply now!