Safety/RTW Coordinator

We’re seeking a proactive and detail-focused Safety/RTW Coordinator to join our national Safety function. This role is central to WHS, coordinating and supporting end-to-end Incident and Injury Management ensuring Zoom remains compliant across NSW.

You’ll work closely with multiple Zoom branches, a range of host clients, insurers and external Rehab providers to coordinate and manage positive outcomes for all stakeholders. It’s a role with real variety, meaningful impact, and interaction with various stakeholders.

If you enjoy coordinating processes in a dynamic and ever-changing environment, helping workers through the RTW process, assisting internal teams and thrive in a fast-paced environment, where professionalism and a sense of humour comfortably coexist, you’ll settle in well.

Key Responsibilities

• Liaise with internal and external stakeholders and employees on a range of safety and RTW related matters.
• Accurate incident reporting and investigation.
• Liaise with injured workers, treating providers, case managers and internal teams.
• Attending GP appointments.
• Provide guidance and light training to branches (occasional regional and interstate travel required may be available).
• Support early intervention and promote safe, sustainable return-to-work outcomes.
• Identify opportunities for process and system improvements.
• Site inspections in Zoom branches and host client sites.
• Compliance management

About You

• Experience in RTW coordination and safety including compliance and site inspections.
• Clear, confident communication skills and the ability to navigate sensitive situations.
• Strong level of resilience.
• Strong relationship building skills.
• High attention to detail and strong administrative capability.
• Organised, solutions-focused and comfortable working independently.
• Relevant RTW or safety qualifications are desirable.

What You Can Expect

• Exposure to teams and stakeholders across NSW
• Exposure to a vast range of host sites across multiple industries
• A role with genuine impact on people’s recovery and experience.
• Opportunities to develop your technical and operational skills.
• A work environment that values professionalism and good humour in equal measure.

How to Apply

If you are interested in this opportunity, please submit an up to date resume in Microsoft word format by hitting ‘Apply Now’. Only successfully shortlisted candidates will be contacted.